Firstsource Walk-in: Customer Support, Chennai Navallur (16 to 30 Oct 2026)
Customer Support Associate, International Voice · Firstsource Solutions
Last verified 15 October 2026 · Eligibility, venue, documents and recruiter contact from the Firstsource drive listing updated on 15 October 2026. Not confirmed with Firstsource directly.
When
16 October 2026 – 30 October 2026
10:30 AM to 12:30 PM (reporting window)
The drive started on 13 October. One part of the listing says 10:30 AM to 6 PM and another says 10:30 AM to 12:30 PM. Treat 12:30 PM as the cut-off.
Who can apply
Qualification: UG Arts and Science degree, 2021 to 2026 batches, no arrears. BE, BTech, diploma and PG holders not eligible
Experience: Freshers, 0 to 1 year
Pay (as advertised): Not stated in the listing
Openings: 300
About Firstsource Solutions
- Founded
- 2001, as ICICI OneSource
- Headquarters
- Mumbai, Maharashtra
- Group
- RP-Sanjiv Goenka Group
- Industry
- Business process management (BPM)
Firstsource Solutions provides customer support, collections and back-office services for banking, healthcare, telecom and media clients, mainly in the US and UK. It is listed on the NSE and BSE. Its Chennai operations hire large fresher batches through walk-ins on OMR.
Work culture: International voice work on night and rotational shifts, from the office. New joiners are trained on the client's process before going live. Typing speed matters even in voice roles, because every call has to be logged.
Recent news & hiring signals (Firstsource Solutions)
Highlights from the last few months that matter if you are joining a voice or BPM desk — not generic stock news.
15 October 2026
300-seat fresher drive in Chennai
The listing updated on 15 October shows a Firstsource customer support drive at Bayline Infocity, Navallur, from 13 to 30 October 2026, with 300 openings for Arts and Science graduates.
Read source15 October 2026
Earlier Gurugram and Bengaluru drives ended on 16 October
The same listing shows Firstsource drives in Gurugram (Candor TechSpace) and Bengaluru (Brookefield) that ran from 12 to 16 October. Chennai is the one still open for the rest of the month.
Read source
About this role & what walk-ins usually test
A fresher-only international voice role for Arts and Science graduates. The filters are your degree type, a clean record with no arrears, and how well you listen and type.
Typical rounds at the venue
- Document check (degree, TC, ID)
- HR interview
- Communication or listening assessment
- Typing test
- Operations round
Questions you should rehearse
- Which degree and year did you graduate? Any arrears?
- Are you comfortable with night and rotational shifts from the office?
- Listen to this customer and tell me what the problem is.
- Why Firstsource, and why voice support?
On-the-day tips
- If you studied BE, BTech, a diploma or a PG course, this drive is not for you. The listing excludes them.
- Cab facility is one-way, up to 30 km, according to the listing. Ask which direction it covers.
- Practise typing. The listing says good typing skills are a must.
Read the eligibility twice
This drive is narrower than most October walk-ins. The listing accepts only:
- UG Arts and Science graduates from the 2021 to 2025 batches, with no arrears
- 2026 graduates who already have their sixth-semester result and provisional certificate
It rules out diploma holders, postgraduates, BE and BTech graduates, and anyone still studying in 2026. If you fall in any of those groups, save the trip.
Experience is listed as 0 to 1 year, but the role is described as a fresher hire. If you have worked before, carry your relieving letter and ask HR at the desk whether your profile fits.
The job
You handle calls from international customers, resolve their queries and log each interaction. The listing asks for three skills: communication, listening and comprehension, and good typing.
Work details from the listing:
| Item | Detail |
|---|---|
| Mode | Work from office |
| Shift | Night and rotational shifts |
| Cab | One way, up to 30 km |
| Openings | 300 |
The pay is listed only as "best in industry". Ask HR for the fixed monthly figure and the take-home after deductions before you accept.
Documents: the transfer certificate catches people out
Most walk-ins ask for a resume and ID. This one also asks for your original transfer certificate (TC), and the listing calls it mandatory. 2026 graduates need four printed copies and two online copies of the provisional certificate and the sixth-semester result. Put everything in one folder the night before.
Write "Anbu" at the top of your resume. That is the reference name the listing asks for.
Getting to Navallur
Bayline Infocity is on OMR at Navallur, near the AGS bus stop. There is no metro on this stretch yet. From Tambaram or Velachery, take an MTC bus or a cab along OMR. From the city centre, allow at least 75 minutes in morning traffic.
Many OMR BPO staff live in Navallur, Kelambakkam, Sholinganallur and Perungudi. Shared rooms in these areas are usually cheaper than in Velachery or Adyar, and they fall inside most company cab limits.
Other Chennai drives this month
Hexaware's international voice drive at Pallavaram runs until 24 October and accepts any graduate, including candidates with arrears. All Chennai listings are on the Chennai walk-ins page.
Firstsource does not charge for interviews or offer letters. Ignore anyone who asks for a "processing fee".
Venue & how to reach
Firstsource, Bayline Infocity, 5th Floor, 4th Block
5th Floor, 4th Block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, Chennai, Tamil Nadu 603103
Landmark: Near AGS bus stop, Navallur, OMR
Metro: No metro on this stretch of OMR yet. MTC buses along OMR stop near AGS, Navallur
Documents to carry
0/5 packedTick items while packing your bag. Keep originals in a separate folder — many venues ask to see originals first.
HR contact
Recruiter named in the listing
anbalagan.murugesan@firstsource.com
Tips from editors
- OMR traffic towards Navallur is slow between 8:30 and 10:30 AM. Leave early enough to be at the gate by 10:30.
- Carry your original transfer certificate. Candidates without it may be sent back.
Interview Preparation
Role-specific guides and company resources — revise before you stand in the queue.
Wrong date or venue? Tell us — we will correct it