Firstsource Walk-in Chennai 5-16 Nov: Non-Voice Navalur
Customer Support Executive (International Non-Voice) · Firstsource
Last verified 4 November 2026 · Role, eligibility, salary, time, venue and contact name taken from a published walk-in notice for Chennai. The notice gives no phone number, so confirm the dates with the company's careers channel before you travel.
When
5 November 2026 – 16 November 2026
10:30 AM to 1:30 PM
Who can apply
Qualification: Arts and Science graduates or diploma holders (10+3), with no arrears. BE, B.Tech and postgraduate candidates are not eligible.
Experience: Freshers only
Pay (as advertised): Rs. 1.75 to 2.5 LPA
Openings: Not stated
About Firstsource
- Industry
- Business process services and customer experience
Firstsource runs customer support and back office operations for global clients. This walk-in is for an international non-voice role at its Navalur centre on OMR, Chennai.
Work culture: The role needs good typing and comprehension. Night or rotational shifts are possible.
About this role & what walk-ins usually test
A customer support executive in a non-voice process answers customer queries in writing, reads each case carefully and replies with the right solution. The role rewards typing speed, comprehension and clear written English.
Typical rounds at the venue
- Registration and ID check
- Typing and comprehension assessment
- HR round
Questions you should rehearse
- Tell me about yourself.
- Can you work night or rotational shifts?
- What is your typing speed?
- How would you reply to an unhappy customer in writing?
On-the-day tips
- Write the reference name Madhu at the top of your resume.
- Practise a typing test and know your speed.
- Carry the original ID and one photocopy.
When and where is the Firstsource non-voice walk-in?
Firstsource is holding a walk-in for Customer Support Executive (international non-voice) from 5 November to 16 November 2026, 10:30 AM to 1:30 PM, at 5th Floor, 4th Block, Sandhiya Infocity (Bayline Infocity), OMR Rajiv Gandhi Salai, Navalur, near AGS Bus Stop, Chennai 603103. The drive is for freshers who are Arts and Science graduates or diploma holders with no arrears. The listed salary is Rs. 1.75 to 2.5 LPA.
What the role involves
You read customer queries, find the right answer and reply in writing. The role needs good communication, listening and comprehension skills and good typing. You must be flexible for night or rotational shifts.
Who can attend
- Freshers who are arts and science graduates or diploma holders (10+3 years)
- Candidates with no arrears
- Candidates who can work night or rotational shifts
BE, B.Tech and postgraduate candidates are not eligible for this drive.
What to bring
- Original and photocopy of your PAN card or Aadhaar card
- Updated resume with the reference name Madhu at the top
Timing and getting there
The window each day is 10:30 AM to 1:30 PM. Plan to arrive by 11:00 AM. The venue is on the 5th floor, 4th Block of Sandhiya Infocity on OMR in Navalur, near the AGS Bus Stop. Check the map and allow extra time for OMR traffic.
How to prepare
Typing. Take a few online typing tests and know your speed and accuracy.
Written English. Practise writing a short, polite reply to a customer complaint.
Introduction. Prepare a 45-second answer on your education and why a customer support job.
Shifts. Be ready to say you can work night and rotational shifts.
What to expect at the walk-in
The usual order is a document check, a typing and comprehension assessment and an HR round. Keep your answers direct and honest.
Frequently asked questions
Is this a voice process? No. It is an international non-voice role.
Who is not eligible? BE, B.Tech and postgraduate candidates are not eligible.
Can experienced candidates attend? The notice says freshers only.
What is the salary? The notice lists Rs. 1.75 to 2.5 LPA.
What is the reference name? Write Madhu at the top of your resume.
Which days can I attend? From 5 to 16 November 2026, between 10:30 AM and 1:30 PM.
More walk-ins nearby? See all Chennai walk-in drives.
Warnings
- Do not pay anyone for a form, a call letter or a seat. No fee is stated in the notice.
- Do not accept a message that promises a job for money, even if it uses the company name.
- Carry only the documents on the list.
- The notice gives no phone number, so check the company's official careers channel before you travel.
After the walk-in
If you are selected, read the offer letter for pay, shift pattern, notice period and joining date. If you are not selected, note which round was hard and practise it before the next drive.
Venue & how to reach
Sandhiya Infocity (Bayline Infocity), Navalur
5th Floor, 4th Block, Sandhiya Infocity (Bayline Infocity), OMR Rajiv Gandhi Salai, Navalur, near AGS Bus Stop, Chennai, Tamil Nadu 603103
Landmark: Near AGS Bus Stop, OMR, Navalur
Metro: No metro station in Navalur. Reach the venue by bus or cab on OMR and check the map.
Documents to carry
0/2 packedTick items while packing your bag. Keep originals in a separate folder — many venues ask to see originals first.
HR contact
Contact name from the notice: Madhubala (no phone number given)
Interview Preparation
Role-specific guides and company resources — revise before you stand in the queue.