BPO

Tech Mahindra Walk-in — Healthcare Voice, Hyderabad (13–17 Oct 2026)

Healthcare voice process (customer service) · Tech Mahindra

Last verified 12 October 2026 · Venue block confirmed at gate; salary and headcount from aggregated October 2026 Hyderabad notices.

When

13 October 2026 – 17 October 2026

9:00 AM – 12:00 PM (reporting window)

HR may run assessments after noon if you clear the morning queue — carry snacks and stay reachable on mobile.

Who can apply

Qualification: 10+2 or any graduation; fluent English (Telugu/Hindi/Odia/Bengali plus points)

Experience: 0–1 year (freshers welcome)

Pay (as advertised): ₹2.25–3 LPA (as advertised in Oct 2026 walk-in notices)

Openings: 150 (mega walk-in)

About Tech Mahindra

Founded: 1986 (Mahindra British Telecom; rebranded Tech Mahindra)
Headquarters: Pune, Maharashtra, India
Group: Mahindra Group
Industry: IT services & BPM (BPO), including healthcare verticals

Tech Mahindra is a global IT and business-process services company with large delivery centres in Hyderabad, Pune, Chennai, Noida and Bengaluru. Its BPM arm hires thousands of graduates every year for voice, non-voice and healthcare accounts serving US and domestic providers. Healthcare voice desks handle appointment booking, benefit explanations, eligibility checks and patient support — always under strict privacy rules.

Work culture: Operations roles are shift-based with measurable quality (CSAT, AHT, adherence). New hires go through classroom training on product, compliance and soft skills before taking live calls. Career growth is typically agent → senior agent → team lead → operations manager.

About this role & what walk-ins usually test

This is a customer-facing healthcare voice role. Walk-in filters are fast: English fluency, stable shift commitment, and calm phone manner matter more than your college tier. Many candidates are rejected at the Versant or reading-aloud stage — practise before you travel.

Typical rounds at the venue

Registration and document verification
HR screening — education, shift flexibility, salary expectations
Operations interview — mock call or scenario (appointment booking, package explanation)
Client or account-manager round (for some batches)
English assessment (often Versant or similar) — pronunciation and comprehension

Questions you should rehearse

Why healthcare BPO and why Tech Mahindra?
Are you comfortable with rotational shifts and weekend offs?
Explain a time you handled an angry customer (or role-play one).
Read this paragraph aloud / correct these sentences.
How would you verify a caller before discussing appointment details?

On-the-day tips

Reach Irrum Manzil corridor before 10:00 AM — October queues fill quickly.
Carry pen, water and charger; assessment areas may not allow bags inside.
Do not quote salary from WhatsApp forwards — use the band published in official walk-in material.

Hyderabad walk-in logistics (Irrum Manzil corridor)

If you are travelling from Secunderabad, take the metro toward Irrum Manzil and finish the last mile by cab. From Kukatpally or Miyapur, plan 60–90 minutes door-to-door in peak hours. Mention “Tech Mahindra healthcare voice walk-in” at security — Hyderabad campuses share towers with other tenants.

What you will do on the job

Day-to-day work is phone-based patient and customer support for healthcare clients:

Inbound and outbound calls for appointments, reminders and package information
Explaining benefits using approved scripts (not medical advice)
Documenting calls in CRM with accurate spelling of names and IDs
Meeting quality scores on empathy, compliance and call duration

Shifts are usually rotational with two weekly offs in many healthcare voice programs (confirm at HR for your batch). Pay in published October 2026 notices sits around ₹2.25–3 LPA for 0–1 year experience — final CTC depends on assessment and account.

Local cost of living (for outstation candidates)

Hyderabad BPM salaries at this band are workable with shared PG accommodation in Kukatpally, Miyapur, or Uppal (₹6,000–10,000 per bed depending on AC and food). Budget ₹2,000–3,000 monthly for metro and cab if you are not walking distance from Irrum Manzil.

How this page stays useful after the drive dates

We keep company background, role expectations and Interview Preparation links live so you can prepare even if the exact October batch is full. Always cross-check date and tower on Tech Mahindra careers or the gate notice the morning you travel.

Venue & how to reach

Tech Mahindra — Irrum Manzil walk-in venue

Irrum Manzil area, Khairatabad, Hyderabad, Telangana (exact tower confirmed at security)

Landmark: Near Irrum Manzil metro station (Blue Line)

Metro: Irrum Manzil — 5–10 min cab to most BPM walk-in towers in this corridor

Open in Google Maps Directions from my location

Documents to carry

0/5 packed

Resume (2 copies)
Aadhaar and PAN
10+2 / graduation marksheets and certificates
Passport-size photographs (4)
Experience letters (only if you are not a fresher)

Tick items while packing your bag. Keep originals in a separate folder — many venues ask to see originals first.

HR contact

Walk-in coordinator
Ask reception for healthcare voice recruitment desk

Tips from editors

Healthcare voice uses HIPAA-style privacy language — never invent patient details in role-play.
Parking near Irrum Manzil is limited on weekdays — use metro if possible.

Interview Preparation

Role-specific guides and company resources — revise before you stand in the queue.

Tech Mahindra Healthcare Voice Interview Prep

Share walk-in details on WhatsApp

Sources: notice 1 · notice 2 · notice 3

Wrong date or venue? Tell us — we will correct it