Infosys Walk-in Hyderabad 7 Nov: Intl Service Desk
Customer Support and Service Desk Associate (International Voice) · Infosys BPM
Last verified 4 November 2026 · Role, eligibility, date, time and venue taken from a published walk-in notice for Hyderabad. No contact number is given, so confirm details through the company's careers channel before you travel.
Call or register before you travel
Register on the Infosys careers site to get a Candidate ID and complete the proctored online assessment first. Candidates without both are not taken forward.
When
7 November 2026
10:00 AM to 1:00 PM
Who can apply
Qualification: Any full-time graduate with 15 years of formal education. Postgraduates are not eligible.
Experience: 0 to 1 year. Freshers can attend.
Pay (as advertised): Best in industry, no figure stated
Openings: 100 across Hyderabad and Pune
About Infosys BPM
- Industry
- Business process management and IT services
Infosys BPM runs customer support and service desk operations for global clients. This walk-in is at the Infosys campus in Gachibowli, Hyderabad.
Work culture: The role is 100 percent from office on rotational shifts in a 24x7 setup. Accuracy, speech clarity and process knowledge are the daily measures.
About this role & what walk-ins usually test
A customer support and service desk associate takes calls from international customers, logs the issue and gives the fix or escalates it. The role needs fluent English and calm handling of US-shift calls.
Typical rounds at the venue
- Candidate ID and assessment check
- Voice and communication assessment
- Operations and HR round
Questions you should rehearse
- Tell me about yourself.
- Are you comfortable with rotational US shifts and working from office?
- Can you attend training for two months at the Mysore campus?
- How would you handle a customer who is upset about a delay?
On-the-day tips
- Complete registration and the online assessment before 7 November.
- Practise a short, clear English introduction.
- Be ready to confirm you can move for the Mysore training.
When and where is the Infosys BPM walk-in?
Infosys BPM is holding a walk-in for Customer Support and Service Desk Associate (international voice) on Saturday, 7 November 2026, 10:00 AM to 1:00 PM, at Infosys STP Gate No. 2, Interview Building No. B2, Ground Floor, Madhava Reddy Colony, Gachibowli, Hyderabad. Any full-time graduate with 0 to 1 year of experience can attend. Postgraduates are not eligible. Pay is listed as best in industry, with no figure.
You must have a Candidate ID and a completed proctored online assessment before you come. Candidates without both are not considered for the next round.
What the role involves
You take calls from international customers, check the details, solve the issue and log it. Harder cases go to a specialist team. The work needs fluent spoken and written English and steady typing.
The job is 100 percent from office on rotational US shifts in a 24x7 environment. Selected candidates go through at least 2 months of training at the Mysore campus. About 100 openings are listed across Hyderabad and Pune.
Who can attend
- Full-time graduates with 15 years of formal education
- Freshers and candidates with up to 1 year of experience
- Candidates with fluent English who can work US shifts from the office
- Candidates who can go to Mysore for training
Postgraduates are not eligible for this drive.
What to bring
- Your Candidate ID and assessment ID
- Two updated printed copies of your resume
- PAN card or Aadhaar card
- A face mask
Timing and getting there
The window is 10:00 AM to 1:00 PM on one day only. Plan to reach by 9:30 AM. The venue is Interview Building B2 at STP Gate No. 2, Madhava Reddy Colony, Gachibowli. Check the map before you leave and allow extra time for traffic around Gachibowli on a Saturday.
How to prepare
Registration. Create your profile on the Infosys careers site and finish the online assessment before the walk-in.
Spoken English. Read a short paragraph aloud and record it. Listen for pace and clarity.
Introduction. Prepare a 45-second answer on education, strengths and why customer support.
Role play. Practise one calm reply to an upset caller: apologise, restate the issue, give the next step.
What to expect at the walk-in
The usual order is an ID and assessment check, a voice assessment and an operations or HR round. Expect questions on shifts, Mysore training and your joining date.
Frequently asked questions
Can freshers attend this Infosys walk-in? Yes. The drive is open to graduates with 0 to 1 year of experience.
Do I need to register before 7 November? Yes. You need a Candidate ID from the Infosys careers site and a completed online assessment. Without both you will not be taken forward.
Can postgraduates attend? No. The notice excludes postgraduates.
Is the job work from home? No. It is 100 percent from office on rotational US shifts.
Where will I be trained? The notice mentions at least 2 months of training at the Mysore campus.
What is the salary? The notice says best in industry and gives no figure.
More walk-ins nearby? See all Hyderabad walk-in drives.
Warnings
- Do not pay anyone for a form, a call letter or a seat. No fee is stated in the notice.
- Do not accept a message that promises a job for money, even if it uses the company name.
- Carry only the documents on the list.
- The notice gives no contact number, so check the company's official careers channel before you travel.
After the walk-in
If you are selected, read the offer letter for pay, shift pattern, training location, notice period and joining date. If you are not selected, note which round was hard and practise it before the next drive.
Venue & how to reach
Infosys STP Gate No. 2, Interview Building B2
Infosys STP Gate No. 2, Interview Building No. B2, Ground Floor, Madhava Reddy Colony, Gachibowli, Hyderabad, Telangana
Landmark: Infosys STP Gate No. 2, Madhava Reddy Colony
Metro: Check the nearest metro or bus stop on the map. Gachibowli is reached by bus, cab or the Raidurg metro line.
Documents to carry
0/4 packedTick items while packing your bag. Keep originals in a separate folder — many venues ask to see originals first.
HR contact
No phone published — confirm venue at security desk.
Interview Preparation
Role-specific guides and company resources — revise before you stand in the queue.