IndusInd Bank Walk-in: Customer Support Executive, Karapakkam Chennai (Till 30 Oct 2026)
Customer Support Executive (inbound calls, CRM logging, product education) · IndusInd Bank
Last verified 24 October 2026 · Venue, dates, time and eligibility from FreshersVoice (IndusInd Bank Walk-in Drive, Chennai). Address and window corroborated by a Venpa Global listing and a Saarthi listing, which show a different end time and posting dates. Not confirmed with IndusInd Bank directly.
When
24 October 2026 – 30 October 2026
10:30 AM to 3:30 PM
Walk-in window from 7 to 30 October 2026, per FreshersVoice. One listing gives the end time as 3:00 PM. Some listings run to 4 November, so confirm the last day with the branch before you go.
Who can apply
Qualification: Any graduate (any stream)
Experience: Freshers and candidates with up to 4 years
Pay (as advertised): Up to Rs 3 LPA for freshers and up to Rs 5 LPA for experienced candidates, plus performance bonus, per a third-party listing. Confirm at HR.
Openings: Not stated
About IndusInd Bank
- Founded
- Not verified in this check
- Headquarters
- Not verified in this check
- Industry
- Private sector banking, retail and corporate
IndusInd Bank is a private sector bank. The Karapakkam branch recruits customer support executives to handle inbound calls, record complaints in the bank's CRM tool, and explain products.
Work culture: Targets on call handling and lead generation are typical in bank support roles. Expect structured product training before live calls.
Recent news & hiring signals (IndusInd Bank)
Highlights from the last few months that matter if you are joining a voice or BPM desk — not generic stock news.
24 October 2026
Chennai customer support walk-in, till 30 October
FreshersVoice lists a walk-in for customer support executives at IndusInd Bank Karapakkam from 7 to 30 October 2026, 10:30 AM to 3:30 PM.
Read source
About this role & what walk-ins usually test
Inbound banking calls: account queries, card and loan questions, complaint logging and simple product explanations. Clear English and Hindi, patience and accurate CRM notes count most.
Typical rounds at the venue
- Registration and resume check at the branch
- Spoken English and Hindi check
- Role-play on a banking query
- HR round on shifts, salary and joining
Questions you should rehearse
- A customer says their loan EMI was debited twice. What do you do?
- How do you explain a credit card's annual fee in simple words?
- Are you comfortable with rotational shifts and targets?
- Can you speak both English and Hindi on calls?
- When can you join?
On-the-day tips
- Practise two banking complaint replies out loud: a double debit and a card block request.
- Learn three basic product terms: EMI, annual fee and minimum due.
- Record yourself speaking Hindi and English for two minutes each, and fix any unclear words.
Quick facts
IndusInd Bank is holding a walk-in for Customer Support Executive roles at its Karapakkam branch on Old Mahabalipuram Road, Chennai, between 7 and 30 October 2026, from 10:30 AM to 3:30 PM, according to FreshersVoice. The role is open to any graduate and to freshers and candidates with up to 4 years of experience.
Pay is listed at up to Rs 3 LPA for freshers and up to Rs 5 LPA for experienced candidates, plus a performance bonus. That figure comes from a third-party listing, so confirm it at HR.
Check the last day first
The listings do not agree on the end date. FreshersVoice gives 30 October, one posting runs to 4 November, and one listing gives 3:00 PM as the end time. Call the branch or the HR contact before you travel, and confirm the day you attend.
What the job involves
- Answering inbound calls from bank customers
- Helping with account, card and loan queries
- Logging complaints accurately in the bank's CRM tool
- Explaining products and generating leads, per the listings
Eligibility
- Qualification: any graduate, any stream.
- Experience: freshers, and candidates with up to 4 years.
- Languages: the listing asks for both English and Hindi.
What to bring
- Updated resume, printed. Write "HR Sourcing" at the top, as the listing asks.
- Photo ID (Aadhaar or PAN)
- Degree certificate and marksheets
Getting there
The branch is on Old Mahabalipuram Road (OMR) at Karapakkam. There is no metro on this stretch, so use the OMR bus or a cab. Check the route on the map and plan the return trip, since the window ends in the afternoon.
How to prepare
Banking complaints. Practise two replies out loud: a loan EMI debited twice, and a request to block a lost card. Confirm the customer's identity, state the issue back, give one fix, and close politely.
Product terms. Learn three terms in simple words: EMI, annual fee and minimum due.
Languages. Record yourself speaking Hindi and English for two minutes each. Listen for words you slur or pronounce unclearly.
CRM notes. Practise writing a three-line call summary: issue, action taken, next step.
Warnings
- Do not pay anyone for a form or a training fee. None is listed.
- The bank is not named as the recruiter on every listing. Some are run by a staffing firm. Check the branch contact on the day.
Verification
The venue, window and eligibility come from FreshersVoice. A staffing listing and a Saarthi listing show the same Karapakkam address but different end dates and times. Not confirmed with IndusInd Bank directly. Salary is from a third-party listing.
Venue & how to reach
IndusInd Bank, Karapakkam branch
IndusInd Bank Limited, Door No. 69, Eswaran Kovil Street, Old Mahabalipuram Road, Muthamizh Nagar, Karapakkam, Chennai 600097
Landmark: Old Mahabalipuram Road (OMR), Karapakkam
Metro: No metro on this stretch. Use the OMR bus or a cab, and check the route on the map on the day.
Documents to carry
0/3 packedTick items while packing your bag. Keep originals in a separate folder — many venues ask to see originals first.
HR contact
HR (mention HR Sourcing on your resume, per the listing)
Not in the listing reviewed. Confirm at the branch.
Tips from editors
- Write 'HR Sourcing' at the top of your resume, as the listing asks.
- Arrive by 10:15 AM. Reporting is from 10:30 AM.