Firstsource Walk-in Bengaluru 4-7 Nov: UK Voice
UK Voice Process / Customer Support Executive · Firstsource Solutions Limited
Last verified 3 November 2026 · Role, eligibility, shifts, dates and venue taken from published walk-in notices for Bengaluru. The listings name the HR contact but give no phone number. One listing also names the building as Brigade Residency, so confirm the building before you travel.
When
4 November 2026 – 7 November 2026
11:00 AM to 1:00 PM
The listing gives the walk-in window as 2 to 7 November 2026 in its details, while one heading says 1 to 7 November. This page shows 4 to 7 November 2026. Confirm the day with the HR contact before you travel.
Who can apply
Qualification: Any degree, 12th or 10th pass. The listing says BE/B.Tech, B.Sc and postgraduate freshers are not eligible.
Experience: Freshers welcome. The listing shows 0 to 5 years of experience. Immediate joiners are preferred.
Pay (as advertised): Rs. 1 to 4 LPA as listed
Openings: 100
About Firstsource Solutions Limited
- Industry
- Business process outsourcing and customer experience services
Firstsource runs customer support and back-office operations for clients in the UK, the US and other markets. The Bengaluru centre in Brookefield, Whitefield, handles UK-facing voice work.
Work culture: UK processes run on rotational shifts, and night shifts can apply. Call quality, adherence to schedule and customer handling are measured daily.
About this role & what walk-ins usually test
A UK voice process executive speaks to customers in the UK on inbound or outbound calls. You listen, check the account, solve the issue or escalate it, and note the call. Clear spoken English, a neutral accent and patience matter most.
Typical rounds at the venue
- Registration and ID check
- Spoken English or voice assessment
- Short typing or system aptitude check
- HR round on shifts, salary and joining
Questions you should rehearse
- Tell me about yourself in two minutes.
- Are you comfortable with rotational and night shifts?
- How would you calm an angry customer on a call?
- Why do you want a customer support career?
On-the-day tips
- Speak slowly and clearly. Avoid slang and fill words such as 'basically'.
- Practise a 60-second self-introduction and read an English news paragraph aloud.
- Be honest about shift flexibility and your joining date.
When and where is the Firstsource UK voice walk-in?
Firstsource Solutions is holding a walk-in for its UK Voice Process at Brigade Tech Gardens, Brookefield, Whitefield, Bengaluru, listed from 2 to 7 November 2026, 11:00 AM to 1:00 PM. This page covers 4 to 7 November. Freshers with any degree, a 12th pass or a 10th pass can apply. The listing gives 100 openings and pay of Rs. 1 to 4 LPA.
The role is open to candidates with any degree, a 12th pass or a 10th pass, and freshers are welcome. The listing says BE/B.Tech, B.Sc and postgraduate freshers are not eligible. The listed pay is Rs. 1 to 4 LPA. The shifts are rotational and can include night shifts.
What the role involves
A UK voice process executive talks to customers in the United Kingdom. You answer questions, check account details, fix simple issues and pass complex cases to the right team. Every call is noted in the system, so typing and listening skills matter as much as speaking.
You will work on UK time. That means some shifts start early, some end late and some run through the night. The company can ask you to take any shift in the rotation.
Who can attend the Firstsource walk-in?
- Freshers with a degree such as B.Com, BBA, BA or BCA, or with a 12th or 10th pass
- Candidates with up to 5 years of experience in customer support
- Candidates who can join quickly, since immediate joiners are preferred
- Anyone who can speak clear English and work night shifts
Check the exclusion before you go. The listing says BE/B.Tech, B.Sc and postgraduate freshers are not eligible for this drive. It also says candidates who attended a Firstsource interview in the last 30 days may not be eligible. The wording is short, so ask the HR contact if it applies to you.
What to bring
- The original physical copy of any one government ID
- Updated resume, printed, two copies
- Degree or 12th marksheets and certificates
- A passport-size photograph
The listing asks for the HR name to be written on the resume. The name given is Muhila. Write it at the top so the desk can route you.
Timing and getting there
The walk-in runs from 11:00 AM to 1:00 PM. Reach by 10:30 AM, since the line can grow before registration closes at 1:00 PM.
The venue is Unit-202, 2nd Floor, Block A, Brigade Tech Gardens, Brookefields, Kundalahalli, Whitefield, Bengaluru 560037. Traffic on the Whitefield and Marathahalli stretch is heavy in the morning, so leave early. One listing names the building as Brigade Residency, so use the map and ask at the gate for the Firstsource entrance.
How to prepare
Spoken English. Read a news paragraph aloud every day and record yourself. Listen for fast speech, filler words and flat tone.
Self-introduction. Prepare a 60-second answer: name, education, a strength and why a customer role suits you.
Typing and listening. Practise typing while listening to a podcast. Voice roles need you to note details while you talk.
Role plays. Practise one calm reply to an upset customer: apologise, restate the problem, give the next step.
Shift readiness. Know your answer on night shifts, commute and the earliest date you can join.
What to expect at the walk-in
The usual order is a document check, a spoken English or voice assessment, a short system or typing check and an HR round. Keep answers short and direct. The HR round covers shifts, salary and joining, so have a clear view of what you can accept.
Warnings
- Do not pay anyone for a form, a call letter or a seat. No fee is stated in the listing.
- Do not accept a message that promises a job for money, even if it uses the company name.
- Carry only the documents on the list. Do not hand original certificates to anyone at the gate.
- Confirm the walk-in day, time and building with the HR contact before you travel, since the listings differ slightly.
After the walk-in
If you are selected, read the offer letter for the shift pattern, salary breakup, notice period and joining date before you sign. Ask about cab or transport support for night shifts.
If you are not selected, ask for one line of feedback on the voice round. Use it to plan your practice and try the next drive. Keep your resume current and your spoken English routine going.
Venue & how to reach
Firstsource Solutions Limited, Brigade Tech Gardens
Firstsource Solutions Limited, Unit-202, 2nd Floor, Block A, Brigade Tech Gardens, Brookefields, Kundalahalli, Whitefield, Marathahalli, Bengaluru, Karnataka 560037
Landmark: Brigade Tech Gardens, Brookefield, Kundalahalli
Metro: Check the nearest metro station on the map. Whitefield area venues are usually reached by cab, auto or bus from the nearest station.
Documents to carry
0/3 packedTick items while packing your bag. Keep originals in a separate folder — many venues ask to see originals first.
HR contact
HR name in the listing (no phone or email given)
Interview Preparation
Role-specific guides and company resources — revise before you stand in the queue.