Firstsource Walk-in: International Voice Process, Whitefield Bangalore (Saturday 24 Oct 2026)
International Voice Process (UK customer support, telecom queries) · Firstsource Solutions
Last verified 23 October 2026 · Date, time, venue, eligibility and contact from a FreshersVoice listing published 23 October 2026 (Firstsource drive 24 to 30 October). The Chennai and Bangalore HR blocks on the same page list different days, so confirm the day with the contact. Not confirmed on Firstsource's careers page.
When
24 October 2026
11:00 AM to 3:00 PM
One day, Saturday 24 October 2026. The role works UK shifts with rotational shifts and rotational week-offs. Training is provided.
Who can apply
Qualification: Any degree or 12th pass. B.E., B.Tech, B.Sc and postgraduates are not eligible, per the listing.
Experience: Freshers and 0 to 4 years
Pay (as advertised): Rs 1 to 3.25 LPA per the listing
Openings: Not stated
About Firstsource Solutions
- Founded
- Not stated in the listing reviewed
- Headquarters
- Not verified in this check
- Industry
- Customer experience and business process services
Firstsource runs customer support and telecom process work for UK and other international clients from campuses in India. This Bangalore walk-in is for an international voice process handling UK telecom customers.
Work culture: UK shifts and rotational week-offs are part of the role. Training is provided before go-live, per the listing.
Recent news & hiring signals (Firstsource Solutions)
Highlights from the last few months that matter if you are joining a voice or BPM desk — not generic stock news.
23 October 2026
Bangalore international voice walk-in, 24 October
FreshersVoice, published 23 October 2026, lists a Firstsource international voice walk-in at Brookefields, Whitefield on 24 October, 11 AM to 3 PM.
Read source
About this role & what walk-ins usually test
A telecom customer support role: calls from UK customers about plans, billing and services. Clear spoken English, patience and accurate notes matter most.
Typical rounds at the venue
- Registration and document check
- Spoken English and listening check
- Role-play on a billing or plan query
- HR round on shifts, joining and salary
Questions you should rehearse
- A customer says their bill is higher than last month. How do you respond?
- Are you comfortable working UK shifts, including nights?
- What do you know about mobile plans and data packs?
- When can you join?
On-the-day tips
- Practise two telecom billing explanations out loud, in simple words.
- Record yourself reading a paragraph and fix unclear words.
- Prepare the answer to 'Why voice?' in two sentences.
Quick facts
Firstsource is holding a walk-in for an International Voice Process role in Whitefield, Bangalore on Saturday 24 October 2026, from 11:00 AM to 3:00 PM. The venue is Unit 202, 2nd floor, Block A, Brigade Tech Gardens, Brookefields, Kundalahalli.
The role handles calls from UK telecom customers about plans, billing and services. Training is provided. The listing gives Rs 1 to 3.25 LPA.
Who can apply
- Freshers and candidates with 0 to 4 years of experience.
- Any degree or 12th pass, according to the listing.
- Not eligible: B.E., B.Tech, B.Sc and postgraduates, per the listing. Check your degree against this line before you travel.
Good English communication is mandatory. The listing also asks for willingness to work UK shifts and rotational week-offs.
What the job involves
You take inbound calls from UK customers and deal with telecom queries: plans, billing, service issues and account questions. Your job is to resolve the issue or pass it on correctly, and keep the customer calm.
Shifts and transport
- UK shifts, which often run late evening or night in India
- Rotational shifts and rotational week-offs
- Two-way cab as per company policy. Confirm the pickup area with the contact.
What to bring
- Updated resume, printed
- A government photo ID: Aadhaar, PAN, Voter ID or passport
- Degree or 12th certificate and marksheets
Getting there
The building is in the Brigade Tech Gardens campus at Brookefields, Kundalahalli, off Whitefield Road. The listing does not give a metro station, so check the walk on the map. Arrive by 10:45 AM.
How to prepare
Telecom billing. Practise explaining a bill in plain words: what a plan includes, why a charge is higher, and what the customer can do next.
Spoken English. Read a paragraph aloud for five minutes a day. Record it and listen for clarity.
Calm handling. Practise a short response to an upset customer: acknowledge, ask one clarifying question, then offer one fix.
Shifts. Work out your sleep, meals and transport for UK shifts before you attend.
Warnings
- Do not pay anyone for a form or a training fee. The listing asks for none.
- The listing gives a contact name, but no phone number is confirmed. Verify before calling.
- Firstsource's Chennai drive on the same page runs on different days. This post covers only the Bangalore day.
Verification
Date, time, venue, eligibility and shift details come from one FreshersVoice listing published on 23 October 2026. Not confirmed on Firstsource's own careers page, and the company was not contacted.
Venue & how to reach
Firstsource Solutions, Unit 202, 2nd floor, Block A, Brigade Tech Gardens
Firstsource Solutions Limited, Unit 202, 2nd Floor, Block A, Brigade Tech Gardens, Brookefields, Kundalahalli, Whitefield, Bengaluru 560037
Landmark: Brookefields, Kundalahalli, Whitefield
Metro: Check the nearest Namma Metro station on the map before you travel. The listing does not name one.
Documents to carry
0/3 packedTick items while packing your bag. Keep originals in a separate folder — many venues ask to see originals first.
HR contact
Bhanumathi (Firstsource walk-in contact, per listing)
Not in the listing reviewed. Verify before calling.
Tips from editors
- The listing says two-way cab is provided as per company policy. Ask the contact for the pickup area before you accept.
- Arrive by 10:45 AM. The window starts at 11:00 AM.