Tech Mahindra Walk-in: Voice, Semi-Voice and Chat Support, Electronic City Bengaluru (3 to 30 November 2026)

Quick facts

Tech Mahindra is running a walk-in for Customer Support roles in Voice, Semi-Voice and Chat at its Electronic City Phase 2 site in Bengaluru. The listing mentions 100 openings. The walk-in runs from 3 November to 30 November 2026, between 10:00 AM and 2:00 PM.

The listing accepts 10+2 pass or graduate candidates. Both freshers and experienced candidates can apply, but the E-commerce chat process needs at least 1 year of chat support experience. The salary is Rs 2.75 to 3.5 LPA. The week has 5 working days with 2 rotational offs.

What the role involves

The notice lists three processes:

• E-commerce chat. You help online shoppers over chat with orders, returns and refunds. The language is English only, and students who are still studying are not eligible. A minimum of 1 year of chat support experience is required. The shift is a day shift.
• E-commerce voice and mail. You handle customer calls and emails for an e-commerce client. Strong English and Hindi are needed. The shift is a day shift.
• Healthcare voice. You handle calls for a healthcare client. English plus one of Bengali, Assamese, Hindi, Kannada, Gujarati or Marathi is needed. The shift is rotational.

In each process, you listen to the issue, check the details, solve it and record the case. Accuracy and a polite tone are measured.

Who should apply

• Freshers with strong English who want a first support job
• Candidates with at least 1 year of chat support experience, for the chat process
• Candidates fluent in English and Hindi, for e-commerce voice and mail
• Candidates fluent in English and one of the listed regional languages, for healthcare voice
• Candidates who are not currently studying, for the chat process

Choose one process and one language match before you attend. The panel will test the language you claim.

What to bring

1. Updated resume, printed, in two copies, with your languages listed
2. 12th marksheet, and degree certificate and marksheets if you are a graduate
3. Experience letters and payslips, if you are experienced
4. Photo ID: Aadhaar, PAN or passport
5. One passport-size photograph

For the chat process, carry proof of your chat support experience, such as an experience letter.

Timing and getting there

The walk-in runs from 10:00 AM to 2:00 PM. Arrive before noon so you have time for the assessment and the HR round. The venue is Plot No. 45-47, KIADB Industrial Area, Phase 2, Electronic City.

Electronic City has several campuses close to each other, so give the plot number to your driver. Check the map for the nearest metro station on the Yellow Line, and plan the last stretch by cab, auto or company bus. Not stated in the listing reviewed: a nearby landmark.

How to prepare

Language. Practise speaking and writing in the language you plan to use. For healthcare voice, be ready to switch between English and your second language.

Chat typing. Practise answering short customer messages quickly, with correct spelling and grammar. Keep a friendly tone.

Customer handling. Prepare an example of helping an unhappy customer. State the problem, your action and the result.

Shift planning. For healthcare voice, be ready to explain how you will manage a rotational shift and travel.

Basic computer use. Be comfortable with email, a browser and simple tools.

What to expect at the walk-in

The notice does not list the rounds. Not stated in the listing reviewed. A typical drive has a document check, a language or communication assessment, a typing or process test and an HR round.

Keep answers short. State clearly which process and language you are applying for. If you are asked about pay, the listed range is Rs 2.75 to 3.5 LPA, and the offer depends on the process and your experience.

Warnings

• Do not pay anyone for a form, a call letter or a test. The notice lists no fee.
• Do not accept a message that promises a job for money, even if it uses the company name.
• Carry only the documents on the list. Do not hand original certificates to anyone at the gate.
• Confirm the days of the walk-in and the openings still available with the HR contact before you travel.

After the walk-in

If you are selected, read the offer letter for the process, the salary breakdown, the shift pattern, the weekly offs, the notice period and the joining date before you sign. Ask about transport, especially for the rotational healthcare shift.

If you are not selected, ask for one line of feedback on your language or typing test. Use it to plan your practice, and try again, since the walk-in runs through the month.