Genpact Walk-in Hyderabad 4 Nov: Voice Process

When and where is the Genpact voice walk-in?

Genpact is holding a one-day walk-in for a Customer Service voice role on Wednesday, 4 November 2026, 12:00 PM to 1:00 PM, on Hafeezpet Road, Vinayaka Nagar, Hafeezpet, Hyderabad. Freshers from the 2022 to 2026 batches and candidates with up to 3 years of experience can attend. Carry two resumes, two passport-size photographs and your original Aadhaar card. Pay is listed as best in industry, with no figure.

The listing also refers to previous voice experience. The shifts are flexible, and any shift can be assigned.

What the role involves

You answer customer calls, check account details, solve the issue and note the call in the system. Complex cases go to a specialist team. The work needs clear English, active listening and steady typing.

Because the listing says any shift can be assigned, ask in the interview about the exact shift pattern and cab support.

Who can attend the Genpact walk-in?

• Graduates from the 2022 to 2026 batches looking for a first voice job
• Candidates with up to 3 years of experience, especially in voice support
• Candidates who can work any shift

The listing's summary says degree or diploma, but its detail section says any graduate and excludes diploma holders and law graduates. The two lines do not match. If you hold a diploma, call or check the company's careers channel first. The listing also does not say whether the batch limit applies to freshers only, so keep your marksheets ready.

What to bring

1. Two copies of your resume
2. Two passport-size photographs, with one pasted on the resume
3. Your original Aadhaar card

Timing and getting there

The window is only one hour, from 12:00 PM to 1:00 PM. Plan to reach the venue by 11:30 AM. Late arrivals may not be taken.

The venue is on Hafeezpet Road, Vinayaka Nagar, Hafeezpet, Hyderabad 500049. Check the map before you leave, and allow extra time for traffic on the Miyapur and Hafeezpet stretch.

How to prepare

Spoken English. Read a short paragraph aloud and record it. Listen for pace and clarity.

Introduction. Prepare a 45-second answer covering education, strengths and why customer service.

Role play. Practise one calm reply to an upset customer: apologise, restate the issue, give the next step.

Basics. Know your batch year, percentage and why you want to join.

What to expect at the walk-in

The usual order is a document check, a voice assessment and an operations or HR round. Expect questions on shifts and your joining date. Keep your answers direct.

Warnings

• Do not pay anyone for a form, a call letter or a seat. No fee is stated in the listing.
• Do not accept a message that promises a job for money, even if it uses the company name.
• Carry only the documents on the list.
• The listing gives no contact number, so check the company's official careers channel before you travel.

After the walk-in

If you are selected, read the offer letter for pay, shift pattern, notice period and joining date. If you are not selected, note which round was hard and practise it before the next drive.