TELUS Digital Walk-in: Customer Service Non-Voice, Noida Sector 135 (Sunday 1 Nov 2026)

Quick facts

TELUS Digital is holding a walk-in on Sunday 1 November 2026, from 12:00 PM to 4:00 PM, at Tower 6, Ground (UG) Floor, Candor TechSpace, Sector 135, Noida. The roles are Customer Service Representative (Non-Voice) and Technical Support Executive. The Noida drive uses the same venue and window as the earlier TELUS Digital walk-in in October, so you can plan the same route.

Freshers with strong written and spoken English can apply for the non-voice role. Candidates with at least six months of customer service or non-voice experience are also eligible. The technical support role needs at least one year of international telecom voice experience, so it is not open to freshers.

The roles

Customer Service Representative (Non-Voice). This role covers chat and email with customers, some call handling, and answering a range of enquiries about billing, orders and accounts. It is the better fit for a fresher with a good command of written English.

Technical Support Executive. This role supports an international telecom process over voice. You need at least one year of experience in that process. If you have the experience, bring the proof, because the screening checks it at the start.

Who should attend

• Fresh graduates with strong written and spoken English who can work rotational shifts
• Candidates with six months or more of customer service or non-voice experience
• Candidates with one year of international telecom voice experience for the technical role

If you are a fresher and apply for the technical support role, the listing says you will not meet the criteria. Apply for the non-voice role instead.

What to bring

1. Updated resume, printed, in two copies
2. Photo ID: Aadhaar, PAN or passport
3. Degree certificate and marksheets, original and photocopy

If you have work experience, bring the relieving letter and your last two or three payslips too. These documents are checked at the table, so keep them in a folder in the order listed above.

Timing and getting there

The window is 12:00 to 4:00 PM. Walk-in queues at BPO drives tend to build up in the first hour, so arrive by 11:45 AM. Candor TechSpace is in Sector 135, which is well connected by cab and metro, but traffic on Sunday afternoons can still slow you down.

Check the nearest metro station and the walking distance on the map before you leave. Plan for a ten-minute buffer at the security gate, since visitors are asked to show their ID at the building entrance.

How to prepare

Written English. Write a short reply to a customer who was charged twice. Keep it polite and clear, and read it aloud to check the tone. Recruiters for non-voice roles often judge you on this, more than on your degree.

Chat simulation. Practise two or three complaint replies in full sentences. Interviewers look at how calm and accurate you are, not how quick. Avoid slang and short forms, since the role needs professional tone.

Typing. Test your speed on a typing site and aim for steady accuracy above 95 percent. Many non-voice drives include a short typing test at the start.

Shifts. Be ready to say how you will manage rotational shifts and weekend work. Recruiters ask this in almost every BPO interview, and a clear answer helps.

Comprehension. Read a short news article and summarise it in three sentences. This tests the reading speed that the chat role needs every day.

What the interview usually covers

Expect a simple sequence: registration and resume check, a written English or comprehension test, a short chat or role-play round, and an HR round on shifts, salary and joining. Each round is usually short, so keep your answers direct. If you are asked about a past job, describe one task clearly and one number you improved, such as response time or accuracy.

Warnings

• Do not pay anyone for a form, a call letter or a verification step. None is listed in the notice.
• Do not rely on a message from an unknown number that promises a guaranteed selection. Check the TELUS Digital careers page for the official details.
• Carry only the documents in the list. Do not hand over original certificates to anyone at the gate.

Who this drive suits

The non-voice role suits fresh graduates who want their first job in customer support and who can write clear English. It also suits people who have been in a chat or email process for six months and want a larger employer. The technical support role suits experienced candidates from international telecom voice work. If you are unsure which role fits you, apply for the non-voice role, since it has the wider eligibility.

After the walk-in

Keep a note of the name of the person who took your resume and the outcome of each round. If you are selected, read the offer letter closely for the shift pattern, the salary breakdown and the joining date before you sign. If you are not selected, ask for the feedback in one line, which helps you prepare for the next drive.