HCLTech Walk-in: Customer Support Executive (Voice) Freshers, Sector 60 Noida (3-4 Nov 2026)

Quick facts

HCLTech is holding a walk-in for Customer Support Executive (Voice) roles, listed as Customer Care Representative (Freshers). The drive runs on 3 and 4 November 2026, from 11:00 AM to 2:00 PM, at HCL Technologies, A-8 & 9, Sector 60, Noida, Uttar Pradesh 201301. The nearest metro station is Sector 59.

The notice names HR contacts Shivangi and Urmika. It does not give a phone number, an email, the shift pattern or a salary figure. The pay is listed only as "best in industry".

The role

A voice customer support executive takes inbound calls from customers, listens to the problem, finds the right answer and closes the call. The notice says US or UK inbound calling experience, preferably in banking, is a plus. That means the process is likely to serve overseas customers. The shift pattern is not stated, so ask HR about it.

The work is measured on call quality, how long each call takes and how happy the customer is at the end. It rewards patience and clear speech.

Who can attend

• Any graduate or undergraduate who is a fresher
• Candidates with good spoken English

The notice excludes these groups:

• Regular students
• Law graduates
• B.Tech, M.Tech, BCA and MCA candidates

If you fall in one of the excluded groups, do not travel. Check with HR first.

What to bring

1. Updated resume, printed, in two copies
2. Photo ID: Aadhaar, PAN or passport
3. Degree or class XII certificate and marksheets
4. One passport-size photograph

The notice says to bring your documents but does not list them, so the items above are the usual set. Do not bring a laptop.

Timing and getting there

The walk-in runs from 11:00 AM to 2:00 PM on both days. Aim to reach by 11:30 AM. If you go on 4 November, you have no second chance, so do not come close to the 2:00 PM close.

Sector 60 is a short ride from Sector 59 metro station by auto or cab. The notice says two-way cabs are available. Ask HR how this works and for which shifts.

How to prepare

Spoken English. Practise a one-minute introduction. Say your name, your studies, one strength and why you want the role. Record it and listen for pace and clarity.

Call handling. Practise a short role-play with a friend. One of you is an upset customer, and the other listens, apologises once, and offers a clear next step.

Typing and computer basics. Voice processes use a computer during the call. Know how to type notes quickly and open two windows at once.

Shift readiness. Be ready to say how you will manage a rotating or night shift and your travel to Sector 60.

What to expect at the walk-in

The usual order is a document check, a short spoken English screening and an interview with operations or HR. Each stage is short. Answer directly and stay calm. If you are asked about a past experience, pick one where you helped someone and say what you did.

Warnings

• Do not pay anyone for a form, a call letter or a verification step. None is listed in the notice.
• Do not accept a message that promises a job for a fee, even if it uses the company name.
• Carry only the documents on the list. Do not give original certificates to anyone at the gate.
• Confirm the details with HR before you travel, since the notice has no phone number and does not state the shifts.

After the walk-in

If you are selected, read the offer letter for the shift pattern, the salary breakdown, the notice period and the joining date before you sign. Ask about the cab arrangement for your shift.

If you are not selected, ask for one line of feedback on the spoken English screening and practise that point before the next drive.