Sutherland Non-voice Interview Prep (Email & Chat, Chennai)
Typing targets, email etiquette, and chat-tone practice for Sutherland Perungalathur non-voice walk-ins.
Typing and accuracy
Aim for 35–40 WPM with 95%+ accuracy on 10fastfingers or similar — speed without accuracy fails quality audits.
Email tone
- Use short paragraphs
- Bold not allowed in live tests unless specified
- Avoid slang; use “Hi [Name]” not “Hey buddy”
- Close with clear next step and timeline
Chat-specific
- Acknowledge within one line even if answer takes time: “Thanks for waiting, I’m checking that now.”
- Use templates but personalise the first sentence
- Escalate when legal/refund thresholds appear
HR for freshers
Explain final-year status, exam schedules, and earliest joining date. Sutherland training batches start on fixed Mondays — align your answer.
Frequently Asked Questions
Target 35+ WPM with high accuracy. Quality audits penalise typos more than slow speed in week one.
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